Subject: Bubblemail not working

Original Post lasklat's Avatar

lasklat

10 Nov, 2009 08:11 AM

Hey guys!

I've been getting a few emails that I've gotten Bubblemails from people over the last few months, but every time I follow the link, or go to the inbox myself, the messages aren't there! I thought they maybe just got deleted because they were spam, or people could somehow regret sending a mail and delete it that way, but I'm getting pretty sure that's not the case!

You have any idea how Bubblemail would stop showing up in my inbox? I'd love to actually read the ones I get, in case they were print orders or the likes!

  • Lasse

PS: Go give yourselves a big hug for being awesome :)

  1. Support Staff 2 Posted by Jo on 13 Nov, 2009 01:48 AM

    Jo 's Avatar

    "I thought they maybe just got deleted because they were spam"

    I think you are onto a winner there. When we detect a spammer, we also retrieve their messages back out of people's inboxes to save you from reading it! But you will still get the email alert. Thankfully, you can very easily turn off the email alerts if they are bothering you. When logged in, go here and un-tick the relevant box: http://www.redbubble.com/mybubble/account/profile (also, we will email you for any sales notifications)

    Hope that helps

    jo

Comments are currently closed for this discussion. You can start a new one.