Subject: login
Original Post
Framton Goodman
For some reason (I've been away too long?) I don't seem to have an account, but I've just received an e-mail to the above address. Can you help, please?
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2 Posted by Tess on 05 Nov, 2009 04:09 AM
I'm having the exact same issue, and I haven't been able to figure it out. If anyone can help, that would be awesome.
3 Posted by Janet Ellen Lusk on 05 Nov, 2009 05:29 AM
Since I changed internet browsers I have tried every which way to log-on. I was told that it was impossible to log-in if I didn't have my original e-mail address available.
It has been a big bummer for months.
Today I received an e-mail at my current e-mail because I had requested a site retrieval way back then.
It was an unexpected surprise and a happy one.
However, it seems that my site is now intertwined with another member:
what to do?
janetlusk796@gmail.com
It would be very appreciated should some kind soul help me sort this all out.
http://www.redbubble.com/people/janetellen
Sincerely,
Janet
4 Posted by geetwee on 05 Nov, 2009 06:05 AM
You can use the Email adress on which you received the Email to recover your password here and RB will send you a RedBubble password reset mail. The mail contains your user name.
Support Staff 5 Posted by Jo O'Brien on 09 Nov, 2009 06:11 AM
Ummm... sorry guys. This is our fault (whoops)
We recently sent out a newsletter called BubbleWrap to a bunch of people who no longer have an account on RedBubble. That statistics inside these emails would have been from ages ago when the account was still active.
Sorry about the confusion :(
Jo
6 Posted by Janet Ellen Lusk on 09 Nov, 2009 08:09 AM
Can you clear this up?