Community Guidelines: The Fine Print

The Fine Print
Age
Mature Content
Tag or Group spamming
Self Promotion
Adult Language
Nudity/Pornography
Designs on Children’s Clothing
Violence
Racism
Defamation, libel or vilification
Uninvited criticism
Personal attacks
Harassment
Baiting
Threatening Behavior
Copyright and other forms of IP protection
Deliberate misuse of Redbubble
Hosts
Forum Behaviour


The Fine Print

The following paragraphs summarize Redbubble’s approach to behavior and content. These guidelines have been made public in the spirit of open communication but it should be noted that they are adaptable and will evolve over time. Depending on the severity, a breach of Redbubble’s guidelines can result in a formal warning, account suspension or account closure. Redbubble has internal policies and procedures in place to ensure these guidelines are applied in a consistent and fair manner. In applying these guidelines, Redbubble reserves the right to remove a work or close an account at our sole discretion.


Age

Members must be 16 years or older. This is a legal requirement as people under the age of 16 are not able to enter into a legal contract with Redbubble.


Mature Content

Mature Content refers to works containing content that may be considered not suitable for viewing by some audiences, such as nudity, blood, guns, alcohol, drugs, violence, adult language and other similar themes.

Artists should indicate that their work is Mature Content as a part of the upload process, however this can also be done at any time using the Edit Work function.

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Marking your work as Mature Content ensures that it will only be seen by viewers who choose to include this content while browsing Redbubble. Failure to comply with this guideline may result in account restriction or closure.

Pornography and other gratuitous content is not allowed on Redbubble. Please see our full Community Guidelines for more information.


Tag or Group Spamming

Tag and group spamming are not permitted. Tag spamming is the use of irrelevant or inappropriate words in the tags on a work - for example, using the tag ‘blue’ on a work that contains only red, or using adult themed tag words on a children clothing. Group spamming is when a member persistently or deliberately adds a work to inappropriate groups - for example, adding a flower image to an animal group


Self Promotion

Members can self-promote in their parts of the site (i.e. journal, profile), but should refrain from uninvited self-promotion outside of these areas. For example, members should not self promote in the comments under another member’s work. Artists can promote products and services they provide in their journals or profile, but need to be clear and transparent about the details – in particular, the financial details.


Adult Language

Malicious or hurtful swearing at another member is not permitted (it is considered a personal attack). Swearing and adult language in a more general context is acceptable. Works containing adult language should be marked as Mature Content.


Nudity and Pornography

The following material is not permissible on Redbubble:

• Sexual material: Explicit and gratuitous foreplay. Displays of sexual intercourse showing genitalia in direct contact including, but not limited to, male-to-female, female-to-female and male-to-male. Male or female masturbation where hands come into contact with genitalia in real or simulated masturbation/fondling. Semen and vaginal fluids. Urine when considered in a sexual context. “Sex toys” in use with genitalia or in a clear sexual context including but not limited to penis-rings, dildos, strap-ons, vibrators etc. Manually spread vaginas or anuses (either sex) by hand or manipulated open by any other artificial means.

• Penises and vaginas: Any image that is deemed to be gratuitous - definition of gratuitous: "unnecessary or unwarranted". This will generally include close-up vagina images or images that show intimate details of a vagina and male nudes with an erection, or images where the penis is the focal subject.

• Nude or 'sexualized' children: Redbubble has a conservative approach to images of children. Children should be appropriately clothed. As a general rule, 'appropriately clothed' means no genitalia, no uncovered bottoms and, for pubescent girls, no bare chests. We define a child as anyone under the age of 18. In images of babies or infants, some nudity is acceptable (for example, in the style of Anne Geddes' portrait photography) but we request that genitalia is covered.

• General titillation: Images constructed with the primary purpose of sexually exciting the viewer and where no attempt at an artistic statement has been made.


Designs on Children's Clothing

We take a conservative approach to designs made available on children’s clothing. Designs should be suitable for children of all ages and without undesirable associations or connotations (for example, sexually or violently suggestive, demeaning, derogative or political material or phrasing that could be interpreted as such). Humorous slogans need to be tested against a broad range of views as they can cause unforeseen and unintended offense. Gender specific slogans also need careful consideration.


Violence

Work that glorifies or trivializes violence is not permitted. This includes graphic depictions of violence, works that trivialize violent acts, and work or behavior where the intent of the artist is to incite hatred or violence.

Works that deal with catastrophic events such as genocides or holocausts need to be sensitively handled. Works that have the potential to cause the victims serious distress may be removed.


Racism

Racist content or behavior and material designed to incite racism is not permitted. We define racism as either the hatred or intolerance of another race, or a belief that all members of a racial group possess characteristics specific to that race, especially to distinguish it as being inferior.

Racist Terms: Works that use racist terms in a derogatory way are not permitted. The decision to remove a work will depend on the context in which words are used, but as a rule of thumb this excludes situations where legitimate discussion or commentary is taking place. For example, a written work where the artist uses the word 'nigger' in the context of describing her personal experiences of racism would be allowed to remain, but a slogan t-shirt featuring the word would not.

Use of symbols: Symbols and icons carry strong messages e.g. the swastika, crosses, and the Koran. These symbols and their like can be used in a work, but only with considerable care. If the intent is ambiguous, needlessly provocative or appears deliberately designed to contravene anti-vilification, anti-racist or hate guidelines then the work may be removed.


Defamation, Libel or Vilification

Any work or behavior that can reasonably be considered defamatory, libelous or vilifying is not permitted. As a general rule, works which are presented as an opinion or a criticism on a subject of public interest do not fall under this definition.


Uninvited Criticism

Criticism should only be provided on a work or journal where it has been specifically requested. For example, where the artist writes in the description “critique of this work is welcome” or “constructive criticism is welcome”. Criticism includes:

• negative comments about the quality of a work, and
• finding fault with the arguments or ideas expressed by a work

Redbubble provides a supportive and encouraging environment for artists of all skill levels and experience. If someone is unprepared for criticism or is self-conscious about their work, uninvited criticism can be upsetting and can have a negative impact.


Personal Attacks

A personal attack is where a member writes hurtful or insulting things about another member or makes personal remarks with the intention of hurting or upsetting them. Personal attacks can also include comments made about a group of members and names don’t have to be mentioned in order for behavior to be considered a personal attack. Most importantly, provocation is not a justification for a personal attack on another member.

If an exchange is becoming heated or if someone’s behavior isn’t appropriate we strongly advise taking a few deep breaths, reporting any instances where the behavior falls outside Redbubble’s guidelines and then ceasing communication.

Redbubble staff do their very best to listen and address concerns but we ask that you treat staff as you treat each other. Staff welcome suggestions, ideas, feedback and constructive criticism but we ask that you share your thoughts in a mature, respectful and considerate manner. Personal attacks on staff will be followed up in line with our Community Guidelines.

Depending on the severity, an isolated comment or BubbleMail can usually be dealt with as advised in our help article on resolving conflict online.


Harassment

Harassing behavior includes: to disturb persistently, torment, humiliate, bother continually, pester or persecute. Names don’t have to be mentioned in order for behavior to be considered harassing. Harassment doesn’t have to be negative behavior; it also includes unwelcome behavior.

Harassment can include:

• Persistent communication after a request has been made to cease communication
• Persistent or continuing intimidation, bullying or stalking behavior
• Continuing of offline disagreements or other negative personal issues

Depending on the severity, an isolated comment or BubbleMail can usually be dealt with as advised in our help article on resolving conflict online.

If you are being harassed, as a first step please politely ask the person not to contact you again. If the harassment continues, please report all harassing comments, BubbleMails and other communication to Redbubble staff using the reporting links provided around the site.


Baiting

Baiting is behavior that deliberately provokes an angry response or argument over a topic. Baiting behavior includes posting controversial or inflammatory messages, which provoke other members into angry and emotional responses.


Threatening Behaviour

Threatening behavior includes threatening the life, safety or well being of another member. Threatening behavior will result in immediate account closure.


Copyright and other forms of IP protection

Redbubble respects Copyright and Trademark laws and will remove any work found to infringe Copyright or Trademark protection. If you believe your copyright or other intellectual property rights are being infringed, you are able to make a formal complaint by using the processes described in our policy - http://support.redbubble.com/kb/top20/copyright-trademark-and-dmca

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Deliberate Misuse

Deliberate misuse is when a person or entity opens an account with the primary purpose of infringing the Redbubble Community Guidelines or is found to be otherwise using the account for purposes Redbubble was not designed for. In most cases, deliberate misuse will result in immediate account closure. If the account is found to be linked to an existing membership, the consequences for inappropriate behavior will be applied to all the artist’s accounts. Examples of deliberate misuse include but are not limited to the following:

• Using Redbubble to sell cheap mass produced art reproductions
• Using Redbubble to host links to or advertise products that are either illegal or otherwise unsuitable for Redbubble eg: Viagra
• Operating an account which is used primarily to harass or intimidate other artists, disrupt discussions or to cause conflict and bad feeling within the community
• Operating an account whose sole purpose is to engage in unacceptable behavior as defined by our Community Guidelines.
• Re-uploading content that has been previously moderated
• Repeatedly infringing or repeatedly charged with infringing the copyrights, trademark rights, other intellectual property rights or publicity rights of others


Hosts

Hosts should set a great example of how to participate and interact with others. Group hosts should be equipped with a good understanding of what is and isn’t acceptable behavior. As a host, people look up to you as a leader and an example of how to behave on the site. By being active, positive and enthusiastic in your group, hosts encourage others to participate. Weʼd also like group hosts to make new people feel welcome and provide a safe, encouraging and fun environment.
What do we expect of hosts?

• Be considerate, patient, tolerant, respectful and polite when communicating with others
• Try to keep group rules clear, simple and unambiguous
• Strive for consistency when moderating work and applying group rules
• Respect group members and the investment they have made in the group
• Work with your group members to make the group the best it can be
• Check in with the Friends Of Redbubble group regularly to seek advice and ask questions
• Keep your cool, and if something gets out of hand, seek support from staff


Forum Participation

The forums are here for everyone to enjoy, so please support one another by welcoming new people and helping to create a positive, respectful environment. Participants are welcome to debate issues and share opposing viewpoints as long as they do this within the guidelines for appropriate behavior.

Anyone who is disruptive or has a negative impact on the community's positive environment may be excluded from participating on the Redbubble forums.

Guidelines for participation on Redbubble’s forums:

• Make other people feel welcome – especially new faces
• Be polite and respectful towards each other and Redbubble staff
• If you have a question for staff, please contact support via our Help Centre
• Only use other members as examples or case studies with their consent
• Avoid making things personal. Focus on the topic and not the person posting
• Personal, negative or hurtful comments can be considered a personal attack
• Baiting, trolling, flaming and sock puppet accounts are not welcome on the forums
• Try to avoid going off topic. This can frustrate participants and can lead to conflict