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  1. Image displaying as a big black rectangle

    Discussion started by ross.robinson on 11 Dec, 2009 03:45 AM

    Reply posted by Peter on 11 Dec, 2009 04:06 AM

    Can you please re-upload the same design - that will fix the problem. ;

    Ta,

    Peter

  2. Copenhagen support

    Discussion started by fdstillitano on 09 Dec, 2009 11:50 PM

    Reply posted by Peter on 10 Dec, 2009 11:55 AM

    The discussion has been resolved

  3. wrong image coming up on bubblesite

    Discussion started by dmolson on 04 Dec, 2009 04:06 PM

    Reply posted by Peter on 07 Dec, 2009 08:51 PM

    Thanks Dawne,

    I've been able to reproduce and look at image links. You can change this back now and I'll have the team look into this.

    Cheers,

    Peter

    Bubble Site image link: http://images-0.redbubble.…

  4. I keep having trouble finding my contributions to forums, because there's so many of 'em-- please, folks, how 'bout enabling Boolean searches on Redbubble?

    Discussion started by stezzog on 04 Dec, 2009 05:27 AM

    Reply posted by Peter on 05 Dec, 2009 10:40 AM

    There's a lot to do in 2010 - we're not making any promises! Have you tried using the 'watch this topic' feature in the forums that you've contributed to (it appears on the top right of every forum to…

  5. No subject

    Discussion started by samantha.g.spencer on 05 Dec, 2009 07:15 AM

    Reply posted by Peter on 05 Dec, 2009 10:38 AM

    The discussion has been resolved

  6. T-Shirts

    Discussion started by noellalang on 05 Dec, 2009 08:44 AM

    Reply posted by Peter on 05 Dec, 2009 10:38 AM

    Not at the moment - but we plan to introduce this in 2010.

    Regards,

    Peter

  7. wrong image coming up on bubblesite

    Discussion started by dmolson on 04 Dec, 2009 04:06 PM

    Reply posted by Peter on 05 Dec, 2009 10:32 AM

    Hi Dawne,

    Do you still have this image in your bubblesite? I'd like to see the URL to help reproduce the problem.

    Thanks,

    Peter

  8. Billing

    Discussion started by petrakova.hana on 02 Dec, 2009 09:48 PM

    Reply posted by Peter on 03 Dec, 2009 09:28 AM

    Yes that's a shame. If you have a PayPal account you could pay via PayPal.

    Regards,

    Peter

  9. Billing

    Discussion started by petrakova.hana on 02 Dec, 2009 09:48 PM

    Reply posted by Peter on 02 Dec, 2009 10:22 PM

    Hi Hana,

    You should fill in the address that your bank uses for you (for the billing address).

    Cheers,

    Peter

  10. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 23 Nov, 2009 02:34 AM

    The discussion has been resolved

  11. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 23 Nov, 2009 02:34 AM

    Glad to hear that it worked!

    Regards,

    Peter

    RedBubble.com

    ..............................................................................

    PETER STYLES

    Unit 21 2-6 New Street

    Richmond, VIC 3121

    Australi…

  12. Shipping Time

    Discussion started by Don Rader on 22 Nov, 2009 08:41 PM

    Reply posted by Peter on 22 Nov, 2009 11:58 PM

    The discussion has been resolved

  13. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 22 Nov, 2009 11:24 PM

    I checked with the team and we've turned off ping response on our severs - so our machines will never give a response. So this doesn't tell us the ultimate source of the problem. We don't have problem…

  14. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 22 Nov, 2009 11:10 PM

    What's your phone number and i'll call you to take the order.

    Cheers,

    Peter

    RedBubble.com

    ..............................................................................

    PETER STYLES

    Unit 21 2-6 New St…

  15. Shipping Time

    Discussion started by Don Rader on 22 Nov, 2009 08:41 PM

    Reply posted by Peter on 22 Nov, 2009 10:58 PM

    Hi Don,
    10-15 days is a worst case estimate - things typically ship within 3 business days and take 6 business days to arrive. If you include wall art in your order there is an option to order an expr…

  16. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 22 Nov, 2009 10:52 PM

    yes please

    RedBubble.com

    ..............................................................................

    PETER STYLES

    Unit 21 2-6 New Street

    Richmond, VIC 3121

    Australia

    US: 415 692-5275

    Australia: 130…

  17. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 22 Nov, 2009 10:39 PM

    HI Denise,

    I managed to get to the checkout page - so it might be related to the browser that you're using. What browser are you using?

    Thanks,

    Peter

  18. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 22 Nov, 2009 09:54 PM

    Would you mind if i logged into your account to try to reproduce this problem - this would involve changing your password to one that you'd be happy sharing with me.

    Regards,

    Peter

  19. 'Messages' link disappearing

    Discussion started by hhartkamp on 21 Nov, 2009 08:08 PM

    Reply posted by Peter on 22 Nov, 2009 05:22 AM

    I - this is actually just how the software works. Your can always filter your activity feed to see the message: http://www.redbubble.com/mybubble/activity/group_news or use the back button to get to s…

  20. I cannot get my order to go through ...

    Discussion started by Denise Evans-Evans on 22 Nov, 2009 05:02 AM

    Reply posted by Peter on 22 Nov, 2009 05:20 AM

    Hi Denise,
    There may be a problem with the PayPal website - in which case I suggest trying again a little later today or using the credit card payment option. Are there any error messages on the scree…

  21. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 19 Nov, 2009 01:13 PM

    right - then there is no problem with access to our CDN (edgecast) - have you shut down and re-started your computer (and are you sure the anti-virus software has been removed).

    my new theory is that …

  22. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 19 Nov, 2009 12:26 PM

    right - then the problem is with bigpond - they've lost part of their connection to the internet (or their domain name servers are out of date) - this will be a hard thing for us to fix and given that…

  23. Drag to Reorder in Bubblesites is broken

    Discussion started by ttmegallery on 12 Nov, 2009 01:32 PM

    Reply posted by Peter on 19 Nov, 2009 12:18 PM

    Yep - this is going to be a tough one for us to resolve as it isn't widely reported. A short term work around could be to try Firefox.

    Cheers,

    Peter

  24. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 19 Nov, 2009 12:15 PM

    An internal ticket was created for this discussion.

  25. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 19 Nov, 2009 12:12 PM

    Ahh - then I'm right. For some reason your ISP is unable to resolve to this domain - which is bizzare. Is this a problem for you on different networks?

    Peter

  26. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 18 Nov, 2009 11:03 PM

    Belinda,
    The problem here is that somehow you've lost connectivity to our CDN (Content Distribution Network). The most likely cause of this is that somewhere between your computer and our CDN the inte…

  27. Tagging

    Discussion started by sarahbentvelzen on 17 Nov, 2009 12:20 PM

    Reply posted by Peter on 17 Nov, 2009 12:33 PM

    Sarah,

    It's a good idea - can you include it in the feedback forum here: http://feedback.redbubble.com/pages/3434-feedback (that's where we're tracking ideas).

    Cheers,

    Peter

  28. Loss of colour during upload.

    Discussion started by offthewall88 on 14 Nov, 2009 12:05 AM

    Reply posted by Peter on 16 Nov, 2009 10:27 PM

    We've identified the problem - and will solve when time permits (soon).

    Cheers,

    Peter

  29. Security Licence

    Discussion started by s_wats1 on 16 Nov, 2009 12:18 PM

    Reply posted by Peter on 16 Nov, 2009 12:46 PM

    What's the error message exactly? Can you check that the URL is a RedBubble URL (it should be https://secure.redbubble.com/auth/login

    Thanks,

    Peter

  30. Everyday just hyperlinks no pictures

    Discussion started by belindabooth.oz on 16 Nov, 2009 10:42 AM

    Reply posted by Peter on 16 Nov, 2009 10:49 AM

    Can you please try closing down and re-opening your browser.

    Thanks,

    Peter

Recent Discussions

17 Dec, 2009 12:24 PM Bubblesite translations
17 Dec, 2009 12:05 PM late order
17 Dec, 2009 05:07 AM T-Shirts
17 Dec, 2009 03:54 AM can't upload tshirt art?
17 Dec, 2009 03:17 AM Can't upload

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